If you pay rent and receive a Centrelink pension or allowance, you are likely eligible for Rent Assistance. However, Centrelink will not pay this automatically—you must prove how much rent you pay by completing a Rent Certificate.
When Do You Need a Rent Certificate?
Centrelink will issue you a Rent Certificate to complete when you:
- Apply for a Centrelink payment for the first time.
- Update your address in myGov.
- Tell Centrelink that your rent amount has changed.
- Are randomly selected for a routine review.
How to Complete the Process
In most cases, you can complete the Rent Certificate entirely online without needing a paper form.
- Log in to your Centrelink online account via myGov.
- Go to My Details > Accommodation > Update Accommodation Details.
- Enter your new address, who you live with, and how much rent you pay.
- Upload your proof of rent.
What Proof of Rent Does Centrelink Accept?
If you rent through a real estate agent, you simply need to upload a copy of your formal tenancy agreement (lease) showing your name, the property address, and the rent amount.
If you rent privately, live in a share house, or board with family/friends, you will need a formal Rent Certificate signed by the person you pay rent to (the landlord or primary tenant). You can also use rent receipts, provided they show the date, amount, property address, and the landlord's signature.
What Happens if You Don't Submit It?
If Centrelink asks you for a Rent Certificate and you do not provide it within 14 days, they will stop paying your Rent Assistance. Your main payment (like Age Pension or JobSeeker) will continue, but it will be reduced by the Rent Assistance amount.
Once you finally submit the certificate, Centrelink will reinstate your Rent Assistance and usually backpay you for the missed period.